Returns & Exchanges
At CONDITION, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your gear in its original box and attach the prepaid shipping label provided via email to the outside of the package.
Drop Off Shipment
Take your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.
Quality Check & Refund
Once our team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing